Reference

6x6 Terms That Govern Your Account

These terms form the binding agreement between you and 6x6 when you open and use an account on this platform.

India-Accessible Where Law PermitsUPI, Paytm, PhonePe CoveredAccount Security IncludedClear Withdrawal RulesContact Rights Outlined
6x6 6x6 Terms That Govern Your Account
TERMS CONTACT PATHS

Reach Us About These Terms Directly

If any clause in these terms is unclear, or if you need to dispute a transaction outcome governed by these terms, our support team is available around the clock. You can raise a formal terms query, request a copy of the version that was active during a specific account action, or ask for written confirmation of how a particular rule was applied to your account.

Team online

Live Chat

Open the chat widget from any page on 6x6 to speak with a support agent who can reference the exact clause that applies to your query; available every day, all hours.

Email Support

Send a detailed written query to our support address; include your account ID and the relevant transaction reference so the team can locate the exact record and respond within 24 hours.

Help Centre

The 6x6 help centre houses annotated versions of key terms clauses; search by topic — withdrawals, account closure, bonus conditions — to find the rule that applies to your situation.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

Your account data, session history and transaction records are held in accordance with our privacy policy and applicable data-protection law.

Data Retention

We retain your account data — registration details, transaction history, wagering records — for the period required by applicable law…

Cookie Policy

6x6 uses functional and analytics cookies to maintain your session, remember your language preference and measure page performance; you can…

Account Security

Your account is protected by a password you set and, where enabled, two-factor verification; we never ask for your password…

Withdrawal Verification

Before your first withdrawal, and periodically after, we verify that the payment method you use matches your registered identity; this…

Who to Contact for Changes

To update your registered name, linked payment method or contact details, submit a written request through live chat or email…

Requesting Your Records

You may request a full export of your account history — deposits, withdrawals, wager logs — by contacting support in…

Answers to Common Questions About Our Terms

These questions cover the situations account holders ask about most often — from understanding what happens when terms change, to disputing a transaction outcome and exercising your data rights. If your question is not here, use the live chat or email contact paths listed above.

We may update these terms at any time. When we do, the revised version is published on this page with an updated effective date. Continuing to use your account after that date means you accept the new version; check this page periodically to stay current.

Access to 6x6 is available only where local law permits. If your region restricts or prohibits online gaming, these terms do not grant you any entitlement to access. We may suspend or close accounts that are found to be operating outside permitted jurisdictions.

Raise the dispute through live chat or email within 48 hours of the transaction, including your account ID and transaction reference. Our team will locate the record, review it against the applicable clause, and respond with a written outcome within five business days.

Yes. Contact support in writing with your account registration date; we keep versioned copies and can supply the document that was in force at that time, along with any subsequent amendments that have applied to your account.

Send a written request via email or live chat specifying what you want corrected or removed. We will acknowledge the request within five business days and process it in accordance with applicable data-protection law, which may affect how much we are able to delete.

Yes. Section 4 of these terms covers all payment-rail rules including reversal windows, identity-matching requirements for PhonePe and Paytm, and the conditions under which a UPI transfer may be held for manual review before crediting your account balance.

Do not respond. We never ask for your password by email, chat or any other channel. Report the message to our support team immediately by forwarding it to our support email address so we can investigate and take action if needed.